We’re Richardson, a global sales training company focused on helping you drive revenue and grow long-term relationships. Unlocking revenue for our clients is what we do. Our goal is to transform every buyer experience by empowering sellers with the critical selling skills they need to build trust, demonstrate credibility, and create differentiated value.
Our methodology combines a market-proven sales and coaching curriculum with an active learning approach that ensures your sales teams learn, master, and apply those behaviors where and when it matters most — in front of your customers. In everything we do, we elevate seller performance by connecting our sales expertise to individual potential, transforming your sales organization into indispensable partners for your buyers.
What’s unique about Richardson is that, after three decades, we are still leading our industry because of the quality and customization of our solutions to drive our customers’ success time and again. Our customers’ stories don’t end when they reach their sales goals. For us, success comes when they push beyond the expected, using the skills that we’ve helped them master to transform businesses, lead markets, uncover new opportunities, and strike out in new directions.
Founded in 1978, we are headquartered in Philadelphia and have international offices in the UK, Singapore, Australia, and additional satellite offices around the globe.
Participants in Richardson’s sales team training see, on average, a 35% increase in knowledge proficiency through the use of our knowledge mastery tool.
Participants in Richardson sales team training see, on average, a 24% improvement in skill proficiency.
Richardson training grows client revenue between 5-12%, on average, depending on the industry.
The buyer journey has changed dramatically, and successful sellers need to be armed with the latest approaches and thinking in order to connect with their buyers and drive sales success. There is no single competency or skill that drives sales excellence — rather, it is a collection of behaviors and skills across the selling process that need to be honed and mastered.
In our work with the top-performing sales organizations in the world, Richardson has identified and outlined the critical selling capabilities and behaviors most needed to drive results. We have curated a deep and broad sales training program curriculum to help salespeople learn and apply those critical behaviors in the field.View Our Sales Training Programs
We don’t believe in “one size fits all.” We customize our content and learning solutions to drive improvement in the selling capabilities that matter most to you and that will most effectively drive the results you seek.
Our commitment to you and your team is a relentless focus on measurable results and long-term impact.
Our clients, from nearly every industry, tell us over and over again that we “get them.” We understand their issues, develop solutions that are fine-tuned to their business environment, and deliver a solution that is professional, personalized, and truly relevant.Industries We Serve
EMEA: +44 (0) 207 917 1806
APAC: +61 (0) 8 8376 1667
1818 Market Street, 2800,
Philadelphia, PA 19103